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Tenant Handbook

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  1. Move-In / Move- Out Information
    1. Introduction
    2. Move - In / Move - Out Information
    3. Tenant and Vendor Insurance
    4. Contractor / Vendor Certificate Of Insurance Requirements
    5. Forms Required to Move In
    6. Pertinent Information for Your Move-In
    7. Move-In Checklist
    8. Move-Out Checklist
  2. Management Office Information
    1. Management Office Information
  3. Building Operations
    1. Access Card Request
    2. After-Hours HVAC
    3. General Safety Guidelines
    4. Building Maintenance
    5. Urgent Requests
    6. Janitorial Service
    7. Special Requests
    8. Day Porters
    9. Parking
    10. Vendor Regulations
    11. Rent Payment Information
    12. Mail & Other Deliveries
    13. Energy Conservation & Recycling
    14. Smoking
    15. Solicitors
    16. Mold Prevention
  4. Contractor Rules and Regulations
    1. Purpose
    2. Hiring an Architect and General Contractor
    3. Plans and Drawings
    4. Permitting
    5. Insurance Requirements
    6. Bonding Requirements
    7. Pre-Construction Meeting
    8. Schedules
    9. Contacts
    10. Contractor Requirements
    11. Check-In
    12. Access
    13. Work Hours
    14. Parking
    15. Work Area
    16. Deliveries
    17. Loading Zones
    18. Elevators
    19. Restrooms
    20. Use of Materials Which Emit Volatile Organic Compounds (VOCs)
    21. Sustainable Purchasing
    22. Solid Waste Management
    23. Trash Removal
    24. Base Building
    25. Fire System
    26. Hot Work Policy
    27. Roof
    28. Building Engineers
    29. Strictly Prohibited Work Practices
    30. Plan of Action
    31. Completion of Work
  5. Building Rules and Regulations
    1. Building Rules & Regulations
    2. Moving Construction Rules and Regulations
  6. Amenities
    1. Willow Oaks Amenities
  7. Emergency Procedures
    1. Overview
    2. Emergency Phone Numbers
    3. Floor Response Team
    4. Fire
    5. Fire Safety Reminders
    6. Fire Prevention Tips
    7. Fire Extinguisher Basic Operation
    8. Earthquakes
    9. Tornados
    10. Hurricanes
    11. Medical Emergencies
    12. Bomb Threats
    13. Suspicious Packages
    14. Evacuation
    15. Civil Disturbances
    16. Power Failure
  8. Tenant Connectivity Guidelines
    1. Tenant Connectivity Guidelines

Rent Payment Information

Rent payments are due according to the terms set forth in your lease agreement. All rent payments should be mailed to:
 

KBSII Willow Oaks, LLC
PO BOX 840869
Dallas, TX 75284-2869

 

Please make your checks payable to KBSII Willow Oaks, LLC. The return address will appear on the remittance portion of the rent statement. It is important that this remittance portion accompany your check. This will ensure the proper crediting to your account.

Other important points of reference to ensure the proper processing of your check:

  • Please include the lease identification number on your check.
  • Indicate the amount being paid and the check number on the remittance.
  • Notify the Management Office in writing of any billing address changes.
  • The remittance address is P.O Box. Only U.S. Mail deliveries will be accepted.

If you would like wiring information for your rent payments or have any questions, please do not hesitate to call the Management Office at 703-698-1888

Note: We cannot accept payments directly in the Management Office.