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Tenant Handbook

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  1. Move-In / Move- Out Information
    1. Introduction
    2. Move - In / Move - Out Information
    3. Tenant and Vendor Insurance
    4. Contractor / Vendor Certificate Of Insurance Requirements
    5. Forms Required to Move In
    6. Pertinent Information for Your Move-In
    7. Move-In Checklist
    8. Move-Out Checklist
  2. Management Office Information
    1. Management Office Information
  3. Building Operations
    1. Access Card Request
    2. After-Hours HVAC
    3. General Safety Guidelines
    4. Building Maintenance
    5. Urgent Requests
    6. Janitorial Service
    7. Special Requests
    8. Day Porters
    9. Parking
    10. Vendor Regulations
    11. Rent Payment Information
    12. Mail & Other Deliveries
    13. Energy Conservation & Recycling
    14. Smoking
    15. Solicitors
    16. Mold Prevention
  4. Contractor Rules and Regulations
    1. Purpose
    2. Hiring an Architect and General Contractor
    3. Plans and Drawings
    4. Permitting
    5. Insurance Requirements
    6. Bonding Requirements
    7. Pre-Construction Meeting
    8. Schedules
    9. Contacts
    10. Contractor Requirements
    11. Check-In
    12. Access
    13. Work Hours
    14. Parking
    15. Work Area
    16. Deliveries
    17. Loading Zones
    18. Elevators
    19. Restrooms
    20. Use of Materials Which Emit Volatile Organic Compounds (VOCs)
    21. Sustainable Purchasing
    22. Solid Waste Management
    23. Trash Removal
    24. Base Building
    25. Fire System
    26. Hot Work Policy
    27. Roof
    28. Building Engineers
    29. Strictly Prohibited Work Practices
    30. Plan of Action
    31. Completion of Work
  5. Building Rules and Regulations
    1. Building Rules & Regulations
    2. Moving Construction Rules and Regulations
  6. Amenities
    1. Willow Oaks Amenities
  7. Emergency Procedures
    1. Overview
    2. Emergency Phone Numbers
    3. Floor Response Team
    4. Fire
    5. Fire Safety Reminders
    6. Fire Prevention Tips
    7. Fire Extinguisher Basic Operation
    8. Earthquakes
    9. Tornados
    10. Hurricanes
    11. Medical Emergencies
    12. Bomb Threats
    13. Suspicious Packages
    14. Evacuation
    15. Civil Disturbances
    16. Power Failure
  8. Tenant Connectivity Guidelines
    1. Tenant Connectivity Guidelines

Move - In / Move - Out Information

It is of the utmost importance that the Building Personnel be notified of the exact date and time of your proposed move. Your moving Coordinator or your Moving Contractor should contact the Building Manager at 703-698-1888 to confirm all arrangements prior to the move. In order to provide the best possible support for moves or deliveries to the Building, we ask for your cooperation in observing the following guidelines.

  • We request that your move be scheduled after 6:00 p.m. Monday through Friday, or anytime on Saturday and Sunday. Large office moves may occur only during these times. An Engineer must be present during the entire move. Therefore, if you will be scheduling your move on a weekend or after 6:00 p.m. on a weekday, there will be an hourly overtime charge except at the time of your initial move-in. (This applies to prime Tenants; Subtenants will be charged for the Engineer’s time during their initial move-in.)
  • Each building is equipped with (1) freight elevator. This elevator will be made available for use during your move-in.  Please contact the Management Office in advance to schedule use of the freight elevator.  Unless otherwise authorized by the Building Management, only the freight elevator is to be used.  The Fire Marshall will not allow any fire corridor or exit to be blocked at any time; this includes the elevators, lobbies and hallways.
  • All moves and deliveries will be restricted to the use of the Loading Dock entrance unless otherwise authorized by the Building Management. If it is necessary to move through the Lobby, and if you have been authorized to do so, all entrance doors and Lobby floors and walls must be protected with Masonite or other acceptable materials.
  • Your Moving Contractors will be responsible for any damage to the Building incurred during the moving operation.  They should be instructed to do the following:
    • Pad or otherwise protect all entrances, doorways, walls and elevators affected by the move.
    • Use Masonite or comparable material on all floors over which the move takes place.
    • Report immediately any problems which will affect the Building, such as elevator breakdown, electrical disturbances, etc.
    • Remove all bulky packing cartons from the Building after the move operation is completed
  • The moving crew will not be permitted to smoke in any area of the Building